Privacy Policy

Last updated: August 24, 2026

This Privacy Policy explains how VAVVAA (“VAVVAA”, “we”, “us” or “our”) collects, uses, shares and protects personal information when you visit aovren.com, contact us, submit a quotation request, or communicate with us about furniture products, OEM/ODM cooperation or project services.

This website is intended primarily for business customers, including distributors, retailers, hospitality operators, designers, sourcing companies and project clients.

1. Information We Collect

Information you provide

We may collect information that you voluntarily provide through inquiry forms, email, WhatsApp, telephone or other business communications, including:

  • Your name, job title, company name and country or region.
  • Business contact details such as email address, telephone number and WhatsApp contact.
  • Product interests, estimated order volume, target market and intended application.
  • Project requirements, drawings, reference images, specifications, branding files, packaging requests and sample feedback.
  • Quotation, order, payment, shipping and after-sales information when a commercial relationship is established.

Information collected automatically

When you use the website, our hosting, security and website systems may automatically process limited technical information, such as IP address, browser type, device type, referring page, pages viewed, approximate location, access time and security logs.

Information from third parties

We may receive business contact or project information from your employer, purchasing agent, designer, distributor, referral partner, logistics provider or another person involved in the same inquiry or project.

2. How We Use Personal Information

We use personal information for legitimate business purposes, including to:

  • Respond to inquiries and prepare quotations, samples or product recommendations.
  • Evaluate OEM/ODM feasibility and coordinate specifications, materials, colours, packaging and delivery requirements.
  • Communicate about orders, production, quality checks, shipping, documentation and after-sales matters.
  • Manage business relationships with distributors, retailers, hospitality operators and project clients.
  • Operate, secure, troubleshoot and improve the website and inquiry process.
  • Prevent fraud, abuse, unauthorized access and other security risks.
  • Comply with applicable legal, tax, accounting, customs, trade and regulatory obligations.
  • Send relevant business updates where permitted by law and where you have not opted out.

3. Legal Bases for Processing

Where applicable law requires a legal basis, we rely on one or more of the following:

  • Contract and pre-contract steps: to respond to an inquiry, prepare a quotation or perform an order or agreement.
  • Legitimate interests: to operate a B2B website, communicate with business contacts, improve services and protect our systems.
  • Consent: where you voluntarily submit information or where consent is specifically required.
  • Legal obligations: to comply with applicable laws, record-keeping duties and lawful requests.

4. Cookies and Similar Technologies

The website may use essential cookies and similar technologies required for WordPress, WooCommerce, security, forms, language preferences and basic website operation. Analytics or other non-essential technologies may be used only where configured and permitted by applicable law.

You can control cookies through your browser settings. Blocking essential cookies may affect form submission or other website functions.

5. How We Share Information

We do not sell personal information. We may share relevant information only when reasonably necessary with:

  • Selected manufacturing partners involved in evaluating or fulfilling your approved product requirements.
  • Packaging, inspection, logistics, customs, freight and delivery service providers.
  • Website hosting, email, form, security, IT and technical support providers.
  • Banks, payment service providers, accountants, auditors, insurers, lawyers and professional advisers.
  • Government, customs, regulatory or law-enforcement authorities where disclosure is legally required.
  • A successor or relevant party in a merger, restructuring, financing or transfer of business assets, subject to appropriate safeguards.

Manufacturing and service partners receive only the information reasonably required for their role and are expected to handle it confidentially and securely.

6. International Data Transfers

VAVVAA works with business contacts and selected service and manufacturing partners in multiple jurisdictions. Your information may therefore be processed outside your country or region. Where required, we use reasonable contractual, organizational or legal safeguards for cross-border transfers.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including inquiry follow-up, project and order administration, warranty or dispute handling, security, accounting and legal compliance. Retention periods may vary according to the nature of the relationship and applicable law.

8. Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

9. Your Rights and Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, restriction of, or a copy of your personal information, and to object to certain processing or withdraw consent.

You may opt out of non-essential marketing communications at any time by using the unsubscribe method provided or contacting us. Withdrawal of consent does not affect processing already carried out lawfully.

To make a privacy request, contact us using the details in Section 13. We may need to verify your identity or authority before completing a request.

10. Third-Party Links and Services

The website may link to third-party websites, platforms or communication services. Their privacy practices are governed by their own policies, and VAVVAA is not responsible for third-party privacy or security practices.

11. Children’s Privacy

This is a B2B website and is not directed to children. We do not knowingly collect personal information from children under 18. If you believe a child has provided information to us, please contact us so that we can review and delete it where appropriate.

12. Changes to This Privacy Policy

We may update this Policy to reflect changes in our website, business operations or legal obligations. The revised version will be posted on this page with an updated “Last updated” date. Material changes may be communicated by additional means where required by law.

13. Contact Us

For privacy questions or requests, contact:

If you are located in a jurisdiction that provides a right to complain to a data-protection authority, you may also contact the competent authority in your place of residence or work.