Terms & Conditions

Last updated: August 24, 2026

These Terms & Conditions (“Terms”) govern your use of aovren.com and your pre-contract communications with VAVVAA (“VAVVAA”, “we”, “us” or “our”). By using the website or submitting a business inquiry, you agree to these Terms.

This website is intended primarily for business-to-business use. Product purchases, OEM/ODM projects and commercial orders are governed by the applicable quotation, pro forma invoice, specification sheet, sample approval, purchase order, sales contract and other written documents accepted by the parties (“Commercial Documents”). If these Terms conflict with signed or expressly accepted Commercial Documents, the Commercial Documents prevail for that transaction.

1. About VAVVAA

VAVVAA is a global B2B furniture brand offering lighted floating beds, mattresses, compressed sofas and related project solutions. VAVVAA coordinates product development, manufacturing management, quality, packaging and delivery through selected partners under unified standards.

References to VAVVAA on this website describe the brand and business service interface. The specific contracting, invoicing, manufacturing, inspection or logistics party for an order will be identified in the applicable Commercial Documents.

2. Website Use

You may use this website only for lawful business and informational purposes. You must not:

  • Attempt to gain unauthorized access to the website, accounts, servers or connected systems.
  • Introduce malware, automated attacks, scraping tools that create unreasonable load, or other harmful code.
  • Use website content to misrepresent an affiliation with VAVVAA or to create deceptive listings or offers.
  • Copy, republish or commercially exploit protected content except with written permission or as permitted by law.
  • Submit false contact information, fraudulent inquiries or content that infringes another person’s rights.

3. Website Information Is Not a Binding Offer

Website content, images, dimensions, materials, colours, functions, packaging descriptions, certifications, availability and lead-time information are provided for general reference. They do not constitute a binding offer, warranty or final specification.

Furniture materials and colours may appear differently because of photography, screens, production batches and the characteristics of fabrics, leather, wood, foam and other materials. Final requirements must be confirmed in the applicable Commercial Documents and, where relevant, an approved physical sample.

4. Inquiries and Quotations

Submitting an inquiry does not create an obligation for either party to enter into a transaction. Quotations are based on the information available at the time and may be subject to validity periods, minimum order quantities, technical review, material availability, sample approval, destination, trade terms and other conditions stated in the quotation.

Unless expressly stated otherwise, prices may exclude taxes, duties, customs charges, inspection, banking fees, insurance, installation, storage, local delivery and other third-party costs.

5. Order Formation and Priority of Documents

An order becomes binding only when the relevant parties have completed the acceptance steps stated in the Commercial Documents, which may include written order confirmation, signature, deposit payment, sample approval or issuance of a pro forma invoice.

Unless the Commercial Documents state otherwise, the following order of priority applies when documents conflict:

  • A signed sales contract or written amendment.
  • A final accepted pro forma invoice or order confirmation.
  • An approved specification sheet, drawing or physical sample.
  • The buyer’s purchase order to the extent expressly accepted.
  • These Terms and the website content.

6. Product Specifications and Samples

The buyer is responsible for reviewing and approving product names, dimensions, materials, colours, functions, electrical requirements, labels, packaging, quantities and destination requirements before production.

For customized or project orders, the final approved sample and written specification are the controlling references. Changes requested after approval may affect cost, minimum quantity, tooling, packaging and lead time and require written acceptance.

7. OEM/ODM, Branding and Buyer-Supplied Materials

OEM/ODM and private-label services are subject to feasibility review. The buyer confirms that it has the right to use all trademarks, logos, drawings, images, packaging artwork, product instructions and other materials supplied to VAVVAA.

The buyer is responsible for the accuracy and legal compliance of buyer-supplied content, labeling and market-specific requirements. Additional development, tooling, testing or certification costs will be stated in the Commercial Documents where applicable.

8. Prices, Payment and Taxes

Currency, pricing, deposit, balance payment, banking details and payment deadlines are stated in the applicable quotation or Commercial Documents. An order may be placed on hold if an agreed payment is late or cannot be verified.

The buyer is responsible for taxes, duties and governmental charges assigned to the buyer under the agreed Incoterm or applicable law. Bank or payment-provider charges are allocated as stated in the Commercial Documents.

9. Production and Lead Times

Production and delivery dates are estimates unless expressly guaranteed in writing. Lead time generally begins only after required payment, final specification, sample, artwork and other approvals have been received.

Dates may change because of customization, material availability, quantity changes, inspection, regulatory requirements, shipping capacity, buyer delay or events beyond reasonable control. VAVVAA will provide reasonable updates when material delays become known.

10. Delivery, Incoterms, Risk and Title

Delivery terms, shipping method, destination, insurance, transfer of risk and responsibility for import clearance will be specified in the Commercial Documents, normally by reference to an agreed Incoterm and edition.

The buyer must provide accurate consignee, destination, customs and delivery information. Storage, demurrage, redelivery or other charges caused by buyer delay or incorrect information may be charged to the buyer where permitted by the Commercial Documents or law.

Transfer of title is governed by the Commercial Documents and applicable law and may be conditional on full payment.

11. Inspection, Acceptance and Claims

The buyer should inspect goods and shipping documents promptly after delivery. Quantity shortages, visible damage, specification differences or other apparent issues must be reported within the claim period stated in the Commercial Documents, with reasonable evidence such as photographs, videos, carton labels, batch information and inspection records.

Concealed defects should be reported promptly after discovery. No claim is automatically accepted until the relevant facts, product condition, handling, installation and supporting evidence have been reviewed. Available remedies, if any, are determined by the Commercial Documents and applicable law.

12. Warranty and Product Care

Any product warranty, warranty period and remedy will be stated in the applicable Commercial Documents. Unless otherwise agreed, a warranty does not cover normal wear, colour or texture variation inherent to materials, improper storage, incorrect assembly or installation, misuse, unauthorized modification, unsuitable environmental conditions, accident, neglect or failure to follow care instructions.

13. Cancellation, Returns and Refunds

This is a B2B website and no automatic consumer cancellation or withdrawal right is offered through the website. Customized, private-label, made-to-order, sample-approved or production-started orders generally cannot be cancelled or returned unless the applicable Commercial Documents or mandatory law provide otherwise.

Any cancellation, return, replacement, credit or refund requires written agreement and is subject to the costs, conditions and remedies stated in the Commercial Documents. The draft WooCommerce “Refund and Returns Policy” page is not incorporated into these Terms and does not govern B2B orders.

14. Intellectual Property

The website and its text, layouts, product presentations, photographs, graphics, logos, downloads and other content are owned by or licensed to VAVVAA and are protected by applicable intellectual-property laws.

No right to use VAVVAA trademarks, product images or protected content is granted except for an approved business purpose and subject to written authorization. Buyer-owned intellectual property remains the buyer’s property, subject to the limited rights reasonably required to evaluate and fulfill the relevant project.

15. Confidentiality

Each party should protect non-public commercial, technical, pricing, sample, design and project information received from the other party and use it only for the relevant business relationship. More detailed confidentiality obligations may be included in a separate agreement or Commercial Document.

16. Compliance

Each party is responsible for complying with laws and regulations applicable to its role, including trade, sanctions, anti-bribery, customs, import, product labeling, consumer, environmental, safety and data-protection requirements. The buyer is responsible for identifying destination-market requirements unless the Commercial Documents expressly allocate that responsibility otherwise.

17. Third-Party Services and Links

The website may link to third-party services or websites. VAVVAA does not control and is not responsible for third-party content, availability, security or terms. Logistics, inspection, payment and other third-party services may also be governed by separate provider terms.

18. Disclaimer and Limitation of Liability

To the extent permitted by law, the website is provided on an “as available” basis without a guarantee that access will be uninterrupted or error-free. VAVVAA does not warrant that general website content is complete, current or suitable for a particular project without written confirmation.

Commercial liability relating to an order is governed by the applicable Commercial Documents and mandatory law. To the extent permitted by law, VAVVAA is not liable for indirect, incidental, special or consequential loss arising solely from website use, reliance on unconfirmed website information, third-party services or circumstances outside reasonable control.

19. Force Majeure

No party is responsible for delay or failure caused by events beyond its reasonable control, which may include natural disasters, epidemic, war, civil disturbance, government action, sanctions, labor disruption, utility or network failure, material shortage, port congestion, carrier disruption or transportation interruption. The affected party should give reasonable notice and take reasonable steps to reduce the effect of the event.

20. Governing Law and Dispute Resolution

The governing law, dispute forum and dispute-resolution method for a commercial transaction will be stated in the applicable quotation, pro forma invoice, sales contract or other accepted Commercial Document.

If no governing-law or dispute clause has been expressly agreed, the parties should first attempt to resolve the matter through good-faith business negotiation before starting proceedings in a competent forum determined under applicable conflict-of-law and jurisdiction rules.

21. Changes to These Terms

We may update these Terms to reflect changes in the website, services or legal requirements. Updated Terms will be posted on this page with a revised “Last updated” date. Changes do not retroactively replace the Commercial Documents already accepted for an order unless the parties agree otherwise in writing.

22. Contact

Questions about these Terms may be sent to: